Royalbina Payment Policy

Welcome to Royalbina

Effective Date: December 24, 2024
Street: 4417 S Marion Pl, Chandler, Arizona (AZ), 85249
Phone Number: (480) 855-4848
Email: [email protected]
Website: royalbina.com

At Royalbina, we strive to provide a secure and convenient payment process for all our customers. This Payment Policy outlines the accepted payment methods, billing terms, and conditions for transactions conducted on royalbina.com. By purchasing from our website, you agree to the terms outlined below.

1. Accepted Payment Methods

Royalbina accepts the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover

  • PayPal: A secure payment gateway for online transactions

  • Apple Pay and Google Pay: Available for supported devices

  • Gift Cards: Royalbina gift cards, subject to their terms of use

  • Other Methods: Additional payment options may be available based on your location, displayed at checkout

2. Payment Security

We are committed to ensuring the security of your payment information. Our website employs advanced encryption technologies, including SSL (Secure Socket Layer), to protect your data. Additionally:

  • We do not store full payment card details on our servers.

  • Payments are processed through PCI DSS-compliant gateways to ensure maximum security.

3. Billing Information

To complete your purchase, you must provide accurate and complete billing information, including:

  • Full name

  • Billing address

  • Email address

  • Payment details

By providing this information, you confirm that you are authorized to use the payment method and that all details are accurate. If inaccuracies are detected, your order may be delayed or canceled.

4. Payment Authorization

When placing an order, you authorize Royalbina to:

  • Charge your selected payment method for the full purchase amount, including applicable taxes and shipping fees.

  • Verify your payment details to prevent fraud and ensure transaction security.

If your payment is declined or fails to process, Royalbina reserves the right to cancel your order.

5. Taxes and Fees

Applicable sales taxes and fees will be calculated based on your shipping address and displayed at checkout. For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

6. Payment Issues

In the event of payment issues, such as:

  • Failed Transactions: Ensure your payment details are accurate and contact your bank if necessary.

  • Duplicate Charges: Contact us at [email protected] or call (480) 855-4848 to resolve the issue.

Our team will assist in resolving payment-related concerns promptly.

7. Refunds and Adjustments

Refunds for eligible returns or order cancellations will be processed to the original payment method within 7-10 business days. For detailed terms, refer to our Refund and Return Policy.

8. Order Confirmation

Upon successful payment, you will receive an email confirmation containing your order details. If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us for assistance.

9. Payment Disputes

If you believe there is an error or unauthorized transaction, contact us immediately at [email protected]. We will investigate and work with your payment provider to resolve the matter.

10. Contact Us

For any questions or concerns related to payments, please reach out to us:

  • Email: [email protected]

  • Phone: (480) 855-4848

  • Address: 4417 S Marion Pl, Chandler, Arizona, 85249

Thank you for choosing Royalbina. We value your trust and are committed to providing a secure and seamless payment experience for your premium skincare needs.